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Booking Terms And Conditions

Please read the following important terms and conditions before you book any services on our website / via telephone and check that they contain everything you want and nothing that you are not willing to agree to. Your attention is particularly drawn to clause 4 (which contains information on the limits of the services we provide and their impact on your vehicle), clause 10 (which contains information on situations where we are not at fault) and clause 11 (Limitation on our liability)

Summary of your key legal rights 

The Consumer Rights Act 2015 says:

  • You can ask us to repeat or fix a service if it’s not carried out with reasonable care and skill or get some money back if we can’t fix it.
  • If a price hasn’t been agreed upfront, what you’re asked to pay must be reasonable.
  • If a time hasn’t been agreed upfront, it must be carried out within a reasonable time.

 

In these terms:

  • ‘